BBS in a Box 15

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MacBinary | 1995-06-02 | 21.6 KB | [TEXT/ttxt]
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Win98 extracted |
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This file was processed as: MacBinary (archive/macBinary).

You can browse this item here: TECH SUPPORT TALES #5
Confidence	Program	Detection	Match Type	Support
`10%`	dexvert	MacBinary `(archive/macBinary)`	fallback	Supported
`1%`	dexvert	Text File `(text/txt)`	fallback	Supported
`100%`	file	MacBinary II, inited, Fri Jun 2 14:56:44 1995, modified Fri Jun 2 14:56:44 1995, creator SimpleText, type ASCII, 21624 bytes "TECH SUPPORT TALES #5" , at 0x54f8 332 bytes resource	default (weak)
`99%`	file	data	default
`74%`	TrID	Macintosh plain text (MacBinary)	default
`25%`	TrID	MacBinary 2	default (weak)
`100%`	siegfried	fmt/1762 MacBinary (II)	default
`100%`	lsar	MacBinary	default
id metadata
key	value
macFileType	`[TEXT]`
macFileCreator	`[ttxt]`
hex view
+--------+-------------------------+-------------------------+--------+--------+
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|00000070| 00 00 00 00 00 00 00 00 | 00 00 81 81 56 b7 00 00 |........|....V...|
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|000000a0| 2a 0d 54 20 45 20 43 20 | 48 20 20 20 53 20 55 20 |*.T E C |H   S U |
|000000b0| 50 20 50 20 4f 20 52 20 | 54 20 20 20 54 20 41 20 |P P O R |T   T A |
|000000c0| 4c 20 45 20 53 20 20 20 | 23 20 35 0d 2a 2a 2a 2a |L E S   |# 5.****|
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|00000860| 78 74 20 66 69 6c 65 20 | 69 73 20 63 6c 6f 73 65 |xt file |is close|
|00000870| 20 74 6f 20 33 32 4b 21 | 20 45 6e 6a 6f 79 21 20 | to 32K!| Enjoy! |
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|00002920| 68 61 74 0d 73 68 65 20 | 68 61 64 20 70 72 6f 62 |hat.she |had prob|
|00002930| 61 62 6c 79 20 64 69 61 | 6c 65 64 20 74 68 65 20 |ably dia|led the |
|00002940| 77 72 6f 6e 67 20 6e 75 | 6d 62 65 72 3b 20 66 75 |wrong nu|mber; fu|
|00002950| 6c 6c 79 20 65 78 70 65 | 63 74 69 6e 67 20 74 68 |lly expe|cting th|
|00002960| 61 74 20 73 68 65 20 77 | 6f 75 6c 64 0d 61 63 6b |at she w|ould.ack|
|00002970| 6e 6f 77 6c 65 64 67 65 | 20 68 65 72 20 65 72 72 |nowledge| her err|
|00002980| 6f 72 20 61 6e 64 20 74 | 68 61 74 20 74 68 69 73 |or and t|hat this|
|00002990| 20 77 6f 75 6c 64 20 62 | 65 20 74 68 65 20 65 6e | would b|e the en|
|000029a0| 64 20 6f 66 20 74 68 65 | 20 63 61 6c 6c 2e 0d 20 |d of the| call.. |
|000029b0| 0d 4d 75 63 68 20 74 6f | 20 6d 79 20 73 75 72 70 |.Much to| my surp|
|000029c0| 72 69 73 65 2c 20 73 68 | 65 20 63 6f 75 6e 74 65 |rise, sh|e counte|
|000029d0| 72 65 64 20 22 59 6f 75 | 6e 67 20 6d 61 6e 2c 20 |red "You|ng man, |
|000029e0| 64 6f 6e 27 74 20 74 65 | 6c 6c 20 6d 65 20 77 68 |don't te|ll me wh|
|000029f0| 65 72 65 20 49 27 76 65 | 0d 63 61 6c 6c 65 64 2c |ere I've|.called,|
|00002a00| 20 49 20 64 69 61 6c 20 | 74 68 69 73 20 6e 75 6d | I dial |this num|
|00002a10| 62 65 72 20 65 76 65 72 | 79 20 77 65 65 6b 20 61 |ber ever|y week a|
|00002a20| 6e 64 20 79 6f 75 20 63 | 61 6e 27 74 20 74 65 6c |nd you c|an't tel|
|00002a30| 6c 20 6d 65 20 74 68 61 | 74 20 49 20 63 61 6e 6e |l me tha|t I cann|
|00002a40| 6f 74 20 70 61 79 0d 6d | 79 20 62 69 6c 6c 20 74 |ot pay.m|y bill t|
|00002a50| 68 72 6f 75 67 68 20 74 | 68 69 73 20 6e 75 6d 62 |hrough t|his numb|
|00002a60| 65 72 21 22 20 49 20 77 | 61 73 20 73 74 75 6e 6e |er!" I w|as stunn|
|00002a70| 65 64 2e 20 49 20 72 65 | 70 65 61 74 65 64 20 6d |ed. I re|peated m|
|00002a80| 79 20 69 6e 73 69 73 74 | 65 6e 63 65 20 74 6f 20 |y insist|ence to |
|00002a90| 68 65 72 0d 74 68 61 74 | 20 73 68 65 20 68 61 64 |her.that| she had|
|00002aa0| 20 72 65 61 63 68 65 64 | 20 74 68 65 20 77 72 6f | reached| the wro|
|00002ab0| 6e 67 20 6e 75 6d 62 65 | 72 2e 20 53 74 69 6c 6c |ng numbe|r. Still|
|00002ac0| 2c 20 73 68 65 20 77 6f | 75 6c 64 6e 27 74 20 62 |, she wo|uldn't b|
|00002ad0| 75 64 67 65 2e 20 53 68 | 65 20 68 61 64 0d 64 69 |udge. Sh|e had.di|
|00002ae0| 61 6c 65 64 20 74 68 65 | 20 72 69 67 68 74 20 6e |aled the| right n|
|00002af0| 75 6d 62 65 72 20 61 6e | 64 20 63 6f 6d 65 20 68 |umber an|d come h|
|00002b00| 65 6c 6c 20 6f 72 20 68 | 69 67 68 20 77 61 74 65 |ell or h|igh wate|
|00002b10| 72 20 73 68 65 20 77 61 | 73 20 67 6f 69 6e 67 20 |r she wa|s going |
|00002b20| 74 6f 20 74 61 6c 6b 20 | 74 6f 0d 73 6f 6d 65 6f |to talk |to.someo|
|00002b30| 6e 65 20 77 68 6f 20 63 | 6f 75 6c 64 20 68 65 6c |ne who c|ould hel|
|00002b40| 70 20 68 65 72 2e 0d 20 | 0d 49 20 77 61 73 20 65 |p her.. |.I was e|
|00002b50| 78 61 73 70 65 72 61 74 | 65 64 2c 20 62 75 74 20 |xasperat|ed, but |
|00002b60| 62 65 69 6e 67 20 74 68 | 65 20 71 75 69 63 6b 20 |being th|e quick |
|00002b70| 74 68 69 6e 6b 69 6e 67 | 20 65 6d 70 6c 6f 79 65 |thinking| employe|
|00002b80| 65 20 49 20 72 65 70 6c | 69 65 64 2c 20 22 4d 79 |e I repl|ied, "My|
|00002b90| 20 6d 69 73 74 61 6b 65 | 0d 6d 61 27 61 6d 2c 20 | mistake|.ma'am, |
|00002ba0| 79 6f 75 20 61 72 65 20 | 63 6f 72 72 65 63 74 2c |you are |correct,|
|00002bb0| 20 79 6f 75 20 68 61 76 | 65 20 64 69 61 6c 65 64 | you hav|e dialed|
|00002bc0| 20 50 47 20 26 20 45 2e | 20 49 66 20 79 6f 75 20 | PG & E.| If you |
|00002bd0| 6a 75 73 74 20 74 65 6c | 6c 20 6d 65 20 74 68 65 |just tel|l me the|
|00002be0| 20 61 6d 6f 75 6e 74 0d | 6f 6e 20 79 6f 75 72 20 | amount.|on your |
|00002bf0| 62 69 6c 6c 2c 20 49 27 | 6c 6c 20 65 6e 74 65 72 |bill, I'|ll enter|
|00002c00| 20 69 74 20 69 6e 74 6f | 20 6f 75 72 20 72 65 63 | it into| our rec|
|00002c10| 6f 72 64 73 20 68 65 72 | 65 2e 22 20 49 20 6d 61 |ords her|e." I ma|
|00002c20| 64 65 20 73 6f 6d 65 20 | 6b 65 79 62 6f 61 72 64 |de some |keyboard|
|00002c30| 0d 6e 6f 69 73 65 73 20 | 69 6e 20 74 68 65 20 62 |.noises |in the b|
|00002c40| 61 63 6b 67 72 6f 75 6e | 64 20 74 72 79 69 6e 67 |ackgroun|d trying|
|00002c50| 20 74 6f 20 73 6f 75 6e | 64 20 61 73 20 6f 66 66 | to soun|d as off|
|00002c60| 69 63 69 61 6c 20 61 73 | 20 70 6f 73 73 69 62 6c |icial as| possibl|
|00002c70| 65 2e 20 22 59 6f 75 27 | 72 65 20 61 6c 6c 0d 73 |e. "You'|re all.s|
|00002c80| 65 74 20 68 65 72 65 20 | 4d 61 27 61 6d 2e 20 59 |et here |Ma'am. Y|
|00002c90| 6f 75 20 63 61 6e 20 6a | 75 73 74 20 6d 61 69 6c |ou can j|ust mail|
|00002ca0| 20 79 6f 75 72 20 63 68 | 65 63 6b 20 69 6e 74 6f | your ch|eck into|
|00002cb0| 20 75 73 2e 22 0d 20 0d | 54 68 65 72 65 20 77 61 | us.". .|There wa|
|00002cc0| 73 20 61 20 70 61 75 73 | 65 20 6f 6e 20 68 65 72 |s a paus|e on her|
|00002cd0| 20 65 6e 64 2e 20 54 68 | 65 6e 20 22 43 6f 75 6c | end. Th|en "Coul|
|00002ce0| 64 20 79 6f 75 20 67 69 | 76 65 20 6d 65 20 74 68 |d you gi|ve me th|
|00002cf0| 65 20 62 69 6c 6c 69 6e | 67 20 61 64 64 72 65 73 |e billin|g addres|
|00002d00| 73 20 73 6f 20 49 0d 63 | 61 6e 20 6d 61 69 6c 20 |s so I.c|an mail |
|00002d10| 6d 79 20 63 68 65 63 6b | 20 74 6f 20 79 6f 75 3f |my check| to you?|
|00002d20| 22 2e 0d 20 0d 52 65 64 | 20 61 6c 65 72 74 21 21 |".. .Red| alert!!|
|00002d30| 20 22 55 68 68 68 68 2c | 20 4d 61 27 61 6d 3f 20 | "Uhhhh,| Ma'am? |
|00002d40| 4f 75 72 20 61 64 64 72 | 65 73 73 20 73 68 6f 75 |Our addr|ess shou|
|00002d50| 6c 64 20 62 65 20 72 69 | 67 68 74 20 74 68 65 72 |ld be ri|ght ther|
|00002d60| 65 20 6f 6e 0d 79 6f 75 | 72 20 62 69 6c 6c 2e 22 |e on.you|r bill."|
|00002d70| 0d 20 0d 22 4f 68 20 79 | 65 73 2c 20 79 6f 75 27 |. ."Oh y|es, you'|
|00002d80| 72 65 20 72 69 67 68 74 | 2e 22 0d 5f 5f 5f 5f 5f |re right|."._____|
|00002d90| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
|00002da0| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
|00002db0| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
|00002dc0| 5f 5f 5f 5f 5f 5f 5f 0d | 49 20 72 75 6e 20 61 20 |_______.|I run a |
|00002dd0| 63 6f 6d 70 75 74 65 72 | 20 6c 61 62 20 61 74 20 |computer| lab at |
|00002de0| 61 20 6c 61 72 67 65 20 | 6a 75 6e 69 6f 72 20 68 |a large |junior h|
|00002df0| 69 67 68 20 73 63 68 6f | 6f 6c 2c 20 61 6e 64 20 |igh scho|ol, and |
|00002e00| 49 20 61 6c 73 6f 20 74 | 61 6b 65 20 63 61 72 65 |I also t|ake care|
|00002e10| 20 6f 66 20 74 68 65 20 | 65 76 65 72 79 64 61 79 | of the |everyday|
|00002e20| 20 70 72 6f 62 6c 65 6d | 73 20 74 68 61 74 20 68 | problem|s that h|
|00002e30| 61 70 70 65 6e 20 74 6f | 20 4d 61 63 73 20 69 6e |appen to| Macs in|
|00002e40| 20 74 68 65 20 63 6c 61 | 73 73 72 6f 6f 6d 73 2e | the cla|ssrooms.|
|00002e50| 20 4c 61 73 74 20 6d 6f | 6e 74 68 2c 20 74 68 65 | Last mo|nth, the|
|00002e60| 20 53 63 69 65 6e 63 65 | 20 44 65 70 61 72 74 6d | Science| Departm|
|00002e70| 65 6e 74 20 77 61 73 20 | 61 62 6c 65 20 74 6f 20 |ent was |able to |
|00002e80| 67 65 74 20 61 20 36 33 | 30 20 77 69 74 68 20 61 |get a 63|0 with a|
|00002e90| 6e 20 48 50 20 35 36 30 | 43 20 66 6f 72 20 65 61 |n HP 560|C for ea|
|00002ea0| 63 68 20 73 63 69 65 6e | 63 65 20 72 6f 6f 6d 2e |ch scien|ce room.|
|00002eb0| 20 41 6c 6c 20 77 61 73 | 20 66 69 6e 65 20 75 6e | All was| fine un|
|00002ec0| 74 69 6c 20 49 20 67 6f | 74 20 61 20 63 61 6c 6c |til I go|t a call|
|00002ed0| 20 66 72 6f 6d 20 74 68 | 65 20 74 65 61 63 68 65 | from th|e teache|
|00002ee0| 72 20 69 6e 20 72 6f 6f | 6d 20 45 2d 33 2e 20 20 |r in roo|m E-3.  |
|00002ef0| 45 2d 33 20 69 73 20 65 | 61 73 69 6c 79 20 74 77 |E-3 is e|asily tw|
|00002f00| 6f 20 63 69 74 79 20 62 | 6c 6f 63 6b 73 20 61 77 |o city b|locks aw|
|00002f10| 61 79 20 66 72 6f 6d 20 | 6d 79 20 6c 61 62 2c 20 |ay from |my lab, |
|00002f20| 77 68 65 72 65 20 49 20 | 61 6d 20 66 72 65 71 75 |where I |am frequ|
|00002f30| 65 6e 74 6c 79 20 73 75 | 6d 6d 6f 6e 65 64 20 74 |ently su|mmoned t|
|00002f40| 6f 20 66 69 78 20 73 75 | 63 68 20 70 72 6f 62 6c |o fix su|ch probl|
|00002f50| 65 6d 73 20 61 73 20 75 | 6e 70 6c 75 67 67 65 64 |ems as u|nplugged|
|00002f60| 20 63 61 62 6c 65 73 20 | 6f 72 20 61 6e 20 75 6e | cables |or an un|
|00002f70| 2d 63 68 6f 73 65 6e 20 | 43 68 6f 6f 73 65 72 20 |-chosen |Chooser |
|00002f80| 6f 6e 20 4d 72 73 2e 20 | 45 2d 33 27 73 20 70 65 |on Mrs. |E-3's pe|
|00002f90| 72 73 6f 6e 61 6c 20 50 | 6f 77 65 72 42 6f 6f 6b |rsonal P|owerBook|
|00002fa0| 2e 20 54 68 69 73 20 74 | 69 6d 65 2c 20 45 2d 33 |. This t|ime, E-3|
|00002fb0| 27 73 20 6e 65 77 20 70 | 72 69 6e 74 65 72 20 77 |'s new p|rinter w|
|00002fc0| 61 73 6e 27 74 20 70 72 | 69 6e 74 69 6e 67 2e 20 |asn't pr|inting. |
|00002fd0| 49 20 72 65 61 6c 6c 79 | 20 64 69 64 6e 27 74 20 |I really| didn't |
|00002fe0| 68 61 76 65 20 74 69 6d | 65 20 74 6f 20 6a 6f 67 |have tim|e to jog|
|00002ff0| 20 63 6c 65 61 72 20 61 | 63 72 6f 73 73 20 63 61 | clear a|cross ca|
|00003000| 6d 70 75 73 20 66 6f 72 | 20 61 6e 6f 74 68 65 72 |mpus for| another|
|00003010| 20 6e 75 69 73 61 6e 63 | 65 20 63 61 6c 6c 2e 20 | nuisanc|e call. |
|00003020| 49 20 72 65 63 69 74 65 | 64 20 6d 79 20 75 73 75 |I recite|d my usu|
|00003030| 61 6c 20 6c 69 74 61 6e | 79 20 6f 76 65 72 20 74 |al litan|y over t|
|00003040| 68 65 20 70 68 6f 6e 65 | 2e 20 22 50 6f 77 65 72 |he phone|. "Power|
|00003050| 3f 20 63 61 62 6c 65 73 | 3f 20 63 68 6f 6f 73 65 |? cables|? choose|
|00003060| 72 3f 20 2d 20 68 61 73 | 20 61 6e 79 74 68 69 6e |r? - has| anythin|
|00003070| 67 20 65 6c 73 65 20 75 | 6e 75 73 75 61 6c 20 68 |g else u|nusual h|
|00003080| 61 70 70 65 6e 65 64 20 | 6c 61 74 65 6c 79 3f 22 |appened |lately?"|
|00003090| 20 20 22 59 65 73 2c 22 | 20 72 65 70 6c 69 65 64 |  "Yes,"| replied|
|000030a0| 20 45 2d 33 2e 20 22 54 | 68 65 20 70 72 69 6e 74 | E-3. "T|he print|
|000030b0| 65 72 20 73 6d 65 6c 6c | 73 20 6f 66 20 6d 6f 75 |er smell|s of mou|
|000030c0| 73 65 20 75 72 69 6e 65 | 2e 22 20 49 20 63 68 65 |se urine|." I che|
|000030d0| 63 6b 65 64 20 74 68 65 | 20 63 61 6c 65 6e 64 61 |cked the| calenda|
|000030e0| 72 2e 20 49 74 20 77 61 | 73 6e 27 74 20 41 70 72 |r. It wa|sn't Apr|
|000030f0| 69 6c 20 31 2e 20 54 68 | 65 6e 20 49 20 72 65 6d |il 1. Th|en I rem|
|00003100| 65 6d 62 65 72 65 64 20 | 74 68 65 20 6c 61 73 74 |embered |the last|
|00003110| 20 74 69 6d 65 20 49 20 | 68 61 64 20 76 69 73 69 | time I |had visi|
|00003120| 74 65 64 20 74 68 61 74 | 20 70 61 72 74 69 63 75 |ted that| particu|
|00003130| 6c 61 72 20 73 63 69 65 | 6e 63 65 20 6c 61 62 2e |lar scie|nce lab.|
|00003140| 20 49 20 68 61 64 20 73 | 74 65 70 70 65 64 20 69 | I had s|tepped i|
|00003150| 6e 20 61 20 67 6c 75 65 | 20 74 72 61 70 20 69 6e |n a glue| trap in|
|00003160| 74 65 6e 64 65 64 20 66 | 6f 72 20 61 20 63 6c 61 |tended f|or a cla|
|00003170| 73 73 72 6f 6f 6d 20 70 | 65 74 20 67 6f 6e 65 20 |ssroom p|et gone |
|00003180| 66 65 72 61 6c 2e 0d 0d | 22 59 75 70 21 22 2c 20 |feral...|"Yup!", |
|00003190| 49 20 64 69 61 67 6e 6f | 73 65 64 2e 20 22 59 6f |I diagno|sed. "Yo|
|000031a0| 75 72 20 70 72 69 6e 74 | 65 72 20 68 61 73 20 6d |ur print|er has m|
|000031b0| 69 63 65 21 22 20 48 61 | 76 69 6e 67 20 68 61 64 |ice!" Ha|ving had|
|000031c0| 20 73 6f 6d 65 20 6d 69 | 63 65 20 61 73 20 6c 61 | some mi|ce as la|
|000031d0| 62 20 6d 61 73 63 6f 74 | 73 20 6d 79 73 65 6c 66 |b mascot|s myself|
|000031e0| 2c 20 49 20 77 61 73 20 | 61 77 61 72 65 20 6f 66 |, I was |aware of|
|000031f0| 20 61 20 72 6f 64 65 6e | 74 27 73 20 74 65 6e 64 | a roden|t's tend|
|00003200| 65 6e 63 79 20 74 6f 20 | 63 68 65 77 2e 20 22 48 |ency to |chew. "H|
|00003210| 65 20 70 72 6f 62 61 62 | 6c 79 20 6e 69 62 62 6c |e probab|ly nibbl|
|00003220| 65 64 20 61 20 77 69 72 | 65 20 69 6e 73 69 64 65 |ed a wir|e inside|
|00003230| 2e 22 0d 0d 41 6e 64 20 | 74 68 61 74 27 73 20 65 |."..And |that's e|
|00003240| 78 61 63 74 6c 79 20 77 | 68 61 74 20 77 61 73 20 |xactly w|hat was |
|00003250| 77 72 6f 6e 67 2e 20 49 | 20 70 72 65 73 65 6e 74 |wrong. I| present|
|00003260| 65 64 20 6d 79 73 65 6c | 66 20 74 6f 20 74 68 65 |ed mysel|f to the|
|00003270| 20 70 72 69 6e 63 69 70 | 61 6c 20 61 6e 64 20 74 | princip|al and t|
|00003280| 6f 6c 64 20 68 69 6d 20 | 74 68 61 74 20 69 66 20 |old him |that if |
|00003290| 68 65 20 64 69 64 6e 27 | 74 20 63 61 6c 6c 20 61 |he didn'|t call a|
|000032a0| 6e 20 65 78 74 65 72 6d | 69 6e 61 74 6f 72 20 52 |n exterm|inator R|
|000032b0| 49 47 48 54 20 4e 4f 57 | 20 49 20 77 6f 75 6c 64 |IGHT NOW| I would|
|000032c0| 20 67 6f 20 74 6f 20 74 | 68 65 20 53 50 43 41 20 | go to t|he SPCA |
|000032d0| 61 6e 64 20 67 65 74 20 | 61 20 63 72 65 77 20 6f |and get |a crew o|
|000032e0| 66 20 63 61 74 73 2e 20 | 48 65 20 64 69 64 2c 20 |f cats. |He did, |
|000032f0| 49 20 64 69 64 6e 27 74 | 2c 20 61 6e 64 20 6e 6f |I didn't|, and no|
|00003300| 77 20 74 68 65 20 6f 6e | 6c 79 20 6d 69 63 65 20 |w the on|ly mice |
|00003310| 77 65 20 68 61 76 65 20 | 61 72 65 20 61 74 74 61 |we have |are atta|
|00003320| 63 68 65 64 20 74 6f 20 | 4d 61 63 73 2e 0d 5f 5f |ched to |Macs..__|
|00003330| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
|00003340| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
|00003350| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
|00003360| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 0d 49 20 63 61 6c |________|__.I cal|
|00003370| 6c 65 64 20 74 65 63 68 | 20 73 75 70 70 6f 72 74 |led tech| support|
|00003380| 20 66 6f 72 20 68 65 6c | 70 20 77 69 74 68 20 74 | for hel|p with t|
|00003390| 68 65 20 4d 61 63 69 6e | 74 6f 73 68 20 76 65 72 |he Macin|tosh ver|
|000033a0| 73 69 6f 6e 20 6f 66 20 | 74 68 65 20 73 6f 66 74 |sion of |the soft|
|000033b0| 77 61 72 65 20 66 6f 72 | 20 41 70 70 6c 65 27 73 |ware for| Apple's|
|000033c0| 20 51 75 69 63 6b 54 61 | 6b 65 20 64 69 67 69 74 | QuickTa|ke digit|
|000033d0| 61 6c 20 63 61 6d 65 72 | 61 2e 20 54 68 65 20 66 |al camer|a. The f|
|000033e0| 69 72 73 74 20 6c 69 76 | 65 20 70 65 72 73 6f 6e |irst liv|e person|
|000033f0| 20 49 20 67 6f 74 20 61 | 73 6b 65 64 20 77 68 61 | I got a|sked wha|
|00003400| 74 20 6b 69 6e 64 20 6f | 66 20 4d 61 63 69 6e 74 |t kind o|f Macint|
|00003410| 6f 73 68 20 49 20 68 61 | 64 2e 20 22 43 65 6e 74 |osh I ha|d. "Cent|
|00003420| 72 69 73 20 36 31 30 22 | 20 49 20 74 6f 6c 64 20 |ris 610"| I told |
|00003430| 68 69 6d 2e 20 22 49 73 | 20 74 68 61 74 20 74 68 |him. "Is| that th|
|00003440| 65 20 44 4f 53 20 43 6f | 6d 70 61 74 69 62 6c 65 |e DOS Co|mpatible|
|00003450| 20 76 65 72 73 69 6f 6e | 3f 22 20 68 65 20 61 73 | version|?" he as|
|00003460| 6b 65 64 2e 20 22 41 73 | 20 61 20 6d 61 74 74 65 |ked. "As| a matte|
|00003470| 72 20 6f 66 20 66 61 63 | 74 2c 20 79 65 73 2e 22 |r of fac|t, yes."|
|00003480| 20 53 6f 20 68 65 20 70 | 75 74 20 6d 65 20 74 68 | So he p|ut me th|
|00003490| 72 6f 75 67 68 20 74 6f | 20 51 75 69 63 6b 54 61 |rough to| QuickTa|
|000034a0| 6b 65 20 66 6f 72 20 57 | 69 6e 64 6f 77 73 20 74 |ke for W|indows t|
|000034b0| 65 63 68 20 73 75 70 70 | 6f 72 74 2e 2e 2e 20 49 |ech supp|ort... I|
|000034c0| 20 66 69 67 75 72 65 64 | 20 49 20 73 68 6f 75 6c | figured| I shoul|
|000034d0| 64 20 65 76 65 6e 74 75 | 61 6c 6c 79 20 62 65 20 |d eventu|ally be |
|000034e0| 61 62 6c 65 20 74 6f 20 | 66 69 6e 64 20 61 20 4d |able to |find a M|
|000034f0| 61 63 20 70 65 72 73 6f | 6e 20 61 74 20 41 70 70 |ac perso|n at App|
|00003500| 6c 65 2c 20 73 6f 20 49 | 20 63 61 6c 6c 65 64 20 |le, so I| called |
|00003510| 62 61 63 6b 2e 20 20 0d | 0d 54 68 65 20 4d 61 63 |back.  .|.The Mac|
|00003520| 20 74 65 63 68 20 73 61 | 69 64 20 6d 79 20 70 72 | tech sa|id my pr|
|00003530| 6f 62 6c 65 6d 20 77 61 | 73 20 63 61 75 73 65 64 |oblem wa|s caused|
|00003540| 20 62 79 20 22 61 20 63 | 6f 72 72 75 70 74 20 45 | by "a c|orrupt E|
|00003550| 78 74 65 6e 73 69 6f 6e | 73 20 66 6f 6c 64 65 72 |xtension|s folder|
|00003560| 2e 22 20 49 27 64 20 6e | 65 76 65 72 20 68 65 61 |." I'd n|ever hea|
|00003570| 72 64 20 74 68 69 73 20 | 6f 6e 65 20 62 65 66 6f |rd this |one befo|
|00003580| 72 65 20 69 6e 20 6d 79 | 20 79 65 61 72 73 20 61 |re in my| years a|
|00003590| 73 20 61 20 4d 61 63 20 | 73 6f 66 74 77 61 72 65 |s a Mac |software|
|000035a0| 20 74 65 63 68 20 73 75 | 70 70 6f 72 74 20 67 75 | tech su|pport gu|
|000035b0| 79 2c 20 73 6f 20 49 20 | 61 73 6b 65 64 2c 20 22 |y, so I |asked, "|
|000035c0| 44 6f 20 79 6f 75 20 6d | 65 61 6e 20 6f 6e 65 20 |Do you m|ean one |
|000035d0| 6f 66 20 74 68 65 20 66 | 69 6c 65 73 20 5f 69 6e |of the f|iles _in|
|000035e0| 5f 20 74 68 65 20 45 78 | 74 65 6e 73 69 6f 6e 73 |_ the Ex|tensions|
|000035f0| 20 66 6f 6c 64 65 72 20 | 6d 69 67 68 74 20 68 61 | folder |might ha|
|00003600| 76 65 20 67 6f 6e 65 20 | 62 61 64 3f 22 20 4e 6f |ve gone |bad?" No|
|00003610| 2c 20 68 65 20 73 61 69 | 64 2c 20 74 68 65 20 45 |, he sai|d, the E|
|00003620| 78 74 65 6e 73 69 6f 6e | 73 20 66 6f 6c 64 65 72 |xtension|s folder|
|00003630| 20 69 74 73 65 6c 66 20 | 63 6f 75 6c 64 20 62 65 | itself |could be|
|00003640| 20 63 6f 72 72 75 70 74 | 2c 20 62 75 74 20 49 20 | corrupt|, but I |
|00003650| 63 6f 75 6c 64 20 66 69 | 78 20 74 68 65 20 70 72 |could fi|x the pr|
|00003660| 6f 62 6c 65 6d 20 62 79 | 20 74 68 72 6f 77 69 6e |oblem by| throwin|
|00003670| 67 20 69 74 20 61 77 61 | 79 2e 20 22 57 68 61 74 |g it awa|y. "What|
|00003680| 20 61 62 6f 75 74 20 61 | 6c 6c 20 74 68 65 20 66 | about a|ll the f|
|00003690| 69 6c 65 73 20 69 6e 73 | 69 64 65 20 69 74 3f 22 |iles ins|ide it?"|
|000036a0| 20 49 20 61 73 6b 65 64 | 2e 20 22 59 65 61 68 2e | I asked|. "Yeah.|
|000036b0| 20 59 6f 75 27 64 20 62 | 65 74 74 65 72 20 74 61 | You'd b|etter ta|
|000036c0| 6b 65 20 74 68 65 6d 20 | 6f 75 74 20 66 69 72 73 |ke them |out firs|
|000036d0| 74 2e 22 0d 0d 49 20 64 | 69 64 6e 27 74 20 74 61 |t."..I d|idn't ta|
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|000037e0| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
|000037f0| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
|00003800| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
|00003810| 5f 5f 0d 43 75 73 74 6f | 6d 65 72 20 63 61 6c 6c |__.Custo|mer call|
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|000038f0| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
|00003900| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
|00003910| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
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|00003b10| 20 4f 4b 3f 22 0d 0d 22 | 59 65 61 68 2c 22 20 63 | OK?".."|Yeah," c|
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|00003c10| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
|00003c20| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
|00003c30| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
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|00003e70| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 0d 43 |________|______.C|
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|00004050| 0d 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |._______|________|
|00004060| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
|00004070| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
|00004080| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 0d 57 68 |________|_____.Wh|
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|00004360| 20 57 68 65 6e 20 49 20 | 61 73 6b 65 64 20 77 68 | When I |asked wh|
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|00004380| 77 69 74 68 2c 20 68 65 | 20 73 61 69 64 20 6e 6f |with, he| said no|
|00004390| 2d 6f 6e 65 2e 2e 2e 2e | 68 65 20 73 65 6e 74 20 |-one....|he sent |
|000043a0| 0d 65 2d 6d 61 69 6c 20 | 74 6f 20 74 68 65 6d 2e |.e-mail |to them.|
|000043b0| 0d 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |._______|________|
|000043c0| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
|000043d0| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
|000043e0| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 0d 42 61 |________|_____.Ba|
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|00004410| 49 20 77 61 73 20 73 65 | 74 74 69 6e 67 20 75 70 |I was se|tting up|
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|00004880| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
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|00004d20| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
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|00005070| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
|00005080| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 5f 5f 5f 5f 5f 5f |________|________|
|00005090| 5f 5f 5f 5f 5f 5f 5f 5f | 5f 5f 0d 0d 43 75 72 72 |________|__..Curr|
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|00005180| 65 61 72 73 20 69 6e 20 | 4d 61 63 53 65 6e 73 65 |ears in |MacSense|
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|000051c0| 72 6f 6d 20 68 74 74 70 | 3a 2f 2f 61 74 73 34 2e |rom http|://ats4.|
|000051d0| 63 6f 6c 6f 72 61 64 6f | 2e 65 64 75 2f 4f 4c 4d |colorado|.edu/OLM|
|000051e0| 2f 7a 69 6e 65 73 2e 68 | 74 6d 6c 2e 20 4f 72 20 |/zines.h|tml. Or |
|000051f0| 63 6f 6e 74 61 63 74 20 | 74 68 65 6d 20 64 69 72 |contact |them dir|
|00005200| 65 63 74 6c 79 20 61 74 | 20 4d 61 63 53 65 6e 73 |ectly at| MacSens|
|00005210| 65 45 64 2e 40 65 57 6f | 72 6c 64 2e 63 6f 6d 0d |eEd.@eWo|rld.com.|
|00005220| 0d 54 6f 20 62 65 20 69 | 6e 63 6c 75 64 65 64 20 |.To be i|ncluded |
|00005230| 69 6e 20 61 6e 20 75 70 | 63 6f 6d 69 6e 67 20 69 |in an up|coming i|
|00005240| 73 73 75 65 20 6f 66 20 | 54 45 43 48 20 53 55 50 |ssue of |TECH SUP|
|00005250| 50 4f 52 54 20 54 41 4c | 45 53 2c 20 73 65 6e 64 |PORT TAL|ES, send|
|00005260| 20 79 6f 75 72 20 6c 65 | 74 74 65 72 73 2c 20 73 | your le|tters, s|
|00005270| 74 6f 72 69 65 73 20 26 | 20 63 6f 6d 70 75 74 65 |tories &| compute|
|00005280| 72 20 6a 6f 6b 65 73 20 | 74 6f 3a 20 20 20 20 4a |r jokes |to:    J|
|00005290| 55 4e 4b 53 50 49 4c 4c | 40 41 4f 4c 2e 43 4f 4d |UNKSPILL|@AOL.COM|
|000052a0| 0d 0d 2a 2a 75 6e 74 69 | 6c 20 6e 65 78 74 20 74 |..**unti|l next t|
|000052b0| 69 6d 65 2e 2e 2e 72 65 | 6d 65 6d 62 65 72 20 74 |ime...re|member t|
|000052c0| 6f 20 70 65 72 69 6f 64 | 69 63 61 6c 6c 79 20 6f |o period|ically o|
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|000052f0| 62 72 69 63 61 74 65 20 | 67 65 6e 65 72 6f 75 73 |bricate |generous|
|00005300| 6c 79 20 77 69 74 68 20 | 70 65 61 6e 75 74 20 6f |ly with |peanut o|
|00005310| 69 6c 20 74 6f 20 6b 65 | 65 70 20 69 74 20 72 75 |il to ke|ep it ru|
|00005320| 6e 6e 69 6e 67 20 68 61 | 70 70 79 20 73 6d 6f 6f |nning ha|ppy smoo|
|00005330| 74 68 2e 0d 0d 2a 79 6f | 75 20 6d 61 6b 65 20 74 |th...*yo|u make t|
|00005340| 68 65 20 63 61 6c 6c 21 | 20 3b 29 0d 2a 2a 49 66 |he call!| ;).**If|
|00005350| 20 79 6f 75 20 74 68 69 | 6e 6b 20 49 27 6d 20 67 | you thi|nk I'm g|
|00005360| 6f 69 6e 67 20 74 6f 20 | 61 73 73 75 6d 65 20 72 |oing to |assume r|
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|000053a0| 2e 0d 0d a9 20 31 39 39 | 35 20 45 72 69 63 20 48 |.... 199|5 Eric H|
|000053b0| 61 75 73 6d 61 6e 6e 2e | 20 41 75 74 68 6f 72 73 |ausmann.| Authors|
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|00005500| 00 00 01 00 00 00 01 1a | 00 00 00 1a 00 00 00 32 |........|.......2|
|00005510| 00 00 00 54 09 43 68 65 | 66 20 42 61 72 74 00 00 |...T.Che|f Bart..|
|00005520| 00 00 00 00 00 00 00 00 | 00 00 00 00 00 00 00 00 |........|........|
|00005530| 16 31 54 45 43 48 20 53 | 55 50 50 4f 52 54 20 54 |.1TECH S|UPPORT T|
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|00005580| 00 00 00 00 00 00 00 00 | 00 00 02 7b 25 00 00 00 |........|...{%...|
|00005590| 00 60 0a 54 72 65 6b 79 | 2e 6d 6f 6f 76 00 00 00 |.`.Treky|.moov...|
|000055a0| 00 00 00 00 00 00 00 00 | 00 00 00 00 00 00 00 00 |........|........|
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+--------+-------------------------+-------------------------+--------+--------+